There are minimal considerations apart from the spark gap chambers. These devices are generally low-maintenance. Notably, some high-powered PEMF devices incorporate spark gap technology in their design. The spark gap chambers in these devices can be likened to light bulbs in terms of their function. They deliver consistent power and performance over time, but it's important to be aware that, like light bulbs, they will eventually require replacement.

The manufacturers state that with regular use the spark chamber will last on average 2-3 years before needing replacement. The cost of replacing the spark gap chamber can be found on our website in the shop section. NewMed Ltd have been selling Hugo devices now for over 2 years and we have not had to replace a spark gap chamber yet for a customer, so we are very confident in the performance of these so far. 

For very high intensity PEMF devices, these units are as portable as they can be considering the heavy technology that goes into them. A lot of PEMF devices in the same range of intensities are desktop units or very large immovable units. Although these devices do weigh a lot, they can be wheeled around and lifted in and out of a car boot for example.  

Both the Hugo INTENSE and Hugo PRO variants can be used from home depending on the intensities you are trying to gain access to. PEMF therapy currently does not require any formal training by law to use them but we do offer training courses at NewMed to help you use and apply PEMFs properly for the best outcomes. 

Only the Hugo PRO can be used in a professional setting and with great outcomes for your clients. The Hugo PRO can be used multiple times a day with short breaks in between sessions and due to the intensity it offers, clients will walk away with immediate and lasting benefits. The Hugo INTENSE device is only suitable for home use as the spark chamber used for this device is smaller and only designed to be used 1-2 times per day for a 12-minute session each time. If a Hugo INTENSE device is used within a professional setting or used more than twice per day the warranty would become invalid with the manufacturer. 

Unfortunately, we don’t offer rentals or trials on our PEMF devices as we tried this in the past and a few customers ruined it for the rest by returning product damaged or used outside of their intended use. What we do as an alternative and this counts for all our PEMF devices (unless custom made), is we offer a 30-day return period after your initial delivery. This gives you 30 days to use our devices and see/ feel the benefits for yourself before committing to the purchase. We do not take a restocking fee or processing fee from any returns (T’s and Cs apply) but we just ask that you please return them in the condition they were delivered to you in. 

No, the Hugo devices operate within the low frequency ranges of 0-50Hz but you cannot choose a specific frequency. These devices rely much more on their intensity for quick results rather than their frequency. The way they work is that the device is controlled by a dial on the front, which regulates the intensity. The device starts at 50Hz and a low intensity. As you turn the dial to increase the intensity the device uses more power and the frequency slows down. So, the higher the intensity the lower the frequency will be. This seems to be the more recent and mainstream way of applying PEMFs and has proved to offer huge benefits to the user applying power over frequency.