There are minimal maintenance considerations apart from the spark gap chambers that some high-powered PEMF devices, incorporate spark gap technology into their design. The spark gap chambers in these devices can be likened to light bulbs in terms of their function, they deliver consistent power and performance over time. It's important to be aware that, like light bulbs, they will eventually require replacement.
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Frequently Asked Questions
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Are there any ongoing costs or maintenance with the Hugo PEMF devices?
How long can I expect the spark gap chamber to last?
The manufacturers state that with regular use the spark chamber will last on average 2-3 years before needing replacement. The cost of replacing the spark gap chamber can be found on our website here. NewMed Ltd have been selling Hugo devices for over 2 years, and we have not had to replace a spark gap chamber. We are very confident in the performance of these devices.
Can I use this devices at home?
Both the Hugo INTENSE and Hugo PRO variants can be used from home, depending on the intensities you are trying to gain access to. PEMF therapy doesn’t require any formal training or use, but we do offer training courses at NewMed to help you use and apply PEMFs with confidence and for the best outcomes.
Can I use these devices in a professional setting?
Only the Hugo PRO can be used in a professional setting, with the ability to be used multiple times a day with short breaks in between sessions. Due to the intensity it offers, clients will walk away with immediate and lasting benefits. The Hugo INTENSE device is only suitable for home use as the spark chamber used for this device are smaller and designed to be used 1-2 times per day for a 12-minute sessions. If a Hugo INTENSE device is used within a professional setting or used more than twice per day the warranty becomes invalid with the manufacturer.
Can I regulate or chose a specific frequency with the Hugo devices?
No, the Hugo devices operate within the low frequency ranges of 0-50Hz but you cannot choose a specific frequency. These devices rely on their intensity for quick results rather than their frequency. The device is controlled by a dial on the front, which regulates the intensity, starting at 50Hz and a low intensity. As you turn the dial to increase the intensity the device uses more power and the frequency slows down. So, the higher the intensity the lower the frequency will be. This seems to be the more updated and common way of applying PEMFs, and has proved to offer huge benefits to the user.
Can I rent or trial a Hugo PEMF device?
Unfortunately, we don’t offer rentals or trials on our PEMF devices, we do offer a 30-day return period after your initial delivery. This gives you 30 days to use our devices and see/feel the benefits for yourself before committing to the purchase. We do not take a restocking fee or processing fee from any returns (T’s and Cs apply) but require devices to be returned in original condition.