1 x Control unit

1 x Full Body Mat Applicator

1 x Localised Applicator 

1 x Carry Case 

Intensity: Mat (30 gauss) Applicator (350 gauss)

Frequency: 1-81 Hz

Warranty: 3 years controller, 6 months mats

Number of programs: 6 (custom Hz in clinic mode)

Power: Mains power

Application: Localised + Full body

Number of coils: 1 applicator 8 mat

Size: Full Body Mat (117cm x 42cm x 4cm) Applicator (17cm x 13cm x 3cm)

SHIPPING:

Orders will be shipped within 3 business days. We do everything we can to get orders out as quickly as possible and on a 24-hour courier, but once shipped, please allow 1-5 business days for UK delivery and allow up to 1-4 weeks for international delivery. International customers are responsible for all import duties and local taxes. A signature may be required for delivery. Shipping fees are non-refundable and we do not cover shipping fees when returning goods to us.

WARRANTY:

Please check the product details for the warranty lengths for each product. The warranty covers all manufacturing defects within your warranty period but does not cover misuse, damage or anything that is seen as outside of general wear and tear of the life of the product. Return postage to our UK address for warranty claims are the responsibility of the customer however, we will cover the cost to send the device back to the customers original address for successful warranty claims. Any import/ export fees/ taxes outside the UK are solely the responsivity of the customer.

RETURN POLICY:

The 30 day return policy is simple and we will help you every step of the way. We are so confident in the devices we offer and their abilities to help, but if for any reason you need to return to us, we will take away any stress to do this. All you need to do is notify us in writing within your 30 days and from the day you received the product. You can do this simply by emailing us at info@newmedltd.co.uk. We will then suggest ways you can send the device back to us safely at our UK address, or organise this for you and deduct the shipping fee from your return if you prefer. Once we have received the device, we will inspect it and refund you 100% providing the device is working and in perfect condition as it was received. Please see our full terms and conditions listed on this website for more detailed information on returns.

You may be entitled to purchase some of our products under the governments VAT exemption scheme in an attempt to make certain products more affordable for those buying specifically to use for a disability or long-term illness. The zero-rated VAT scheme only applies to products that are medically registered by the manufacturers and does not apply to those products only registered under wellness categories and that is why the VAT exemption is only offered on certain products on our website. For more information and to view the form that we will need you to sign before we can despatch goods, please follow this link. 

The 3D-e CLINIC software license upgrade does not add new pre-set programs (to the 6 pre-set on the 3D-e controller) however it extends the applications of the therapy and broadens the existing programs by allowing you to change the intensity levels. With the Clinic upgrade you can change the intensity into 12 increments at 1, 5, 10, 20, 30, 40, 50, 60, 70, 80, 90 and 100%.

The Clinic upgrade also allows you to set and save customised programs on the device.